Terms and Conditions


ELIGIBILITY TO PURCHASE

PANIA GREENAWAY LTD is a New Zealand owned company.

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

PRODUCTS

All sizes are based on standard New Zealand sizing. Some sizing may vary between styles; however, we do attempt to ensure they are as consistent as possible. We have made every effort to display the colours of our products as accurately as possible on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display will accurately reflect the colour of the product on delivery.

We take great care to ensure that all details, descriptions and product prices appearing on our website are correct at the time of website entry. We reserve the right to refuse orders where product information has been incorrectly published or altered, including prices and promotions.

Stock Availability

All orders are subject to availability. Whilst we endeavour to keep our stock levels accurate, if an item is purchased that is not available at time of dispatch we will contact the customer to discuss alternative options. 

Items in your shopping basket are not on hold and may be purchased by other customers.

Garment Care

Please adhere to the garment care instructions on the labels when caring for your very special pieces. Care information will be on the care tab sewn into the inside left seam of your garment. 

PRICING

All prices are in New Zealand dollars.

Payment

Payment can be made by Visa, MasterCard and American Express as well as PayPal. Payment will be cleared from your account upon receipt of your order. The credit card you are using must be yours. All credit card/debit holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment method refuses to authorise the payment, paniagreenaway.com will not be held responsible for any non-delivery.

Sale

All sale purchases are eligible for an exchange or credit note within 10 working days of delivery. See Shipping and Returns for detailed information

PRIVACY

Your privacy is important to us. Please note that all personal details provided will remain with Pania Greenaway and will not under any circumstances be distributed to third parties.

Any and all information collected by our website is used solely for the purpose of processing your order. Once you create an account with us, you are automatically included in our updates, newsletters and correspondences. To request to have your name removed from these correspondences, please click on the link attached to all emails sent out.

COOKIES

Paniagreenaway.com uses temporary and permanent cookies to help provide the best experience for our customers. You are able to accept or refuse the use of these cookies, but by doing so may restrict your ability to use the site.

COPYRIGHT

Unless stated otherwise, images, photographs and text on this website are the intellectual property of Pania Greenaway. You are not permitted to copy or use any of the information represented on the website without prior consent. Any efforts to prejudice the rights of Pania Greenaway may result in legal action.

By accessing the site you agree that your access is subject to the terms and conditions of the website as well as applicable laws and that you will be solely responsible for your use of this site and all your activity on it. Pania Greenaway reserves the right to deny access to the site at any time without notice and at our sole discretion. Harassment in any form on the site, including by email is not acceptable.